Knowledge Base

Learn about payment options

Pinnacle has no less than 17 different methods for depositing (and withdrawing from) your betting account, all of which are independently verified to ensure that customers’ money is safe, whatever their decision. But aside from them all being safe, what differences exist and what factors determines the available deposit options?

Transfers, cards, eWallets and vouchers

The payment options available at Pinnacle fall into four categories each with their characteristics and benefits.

Bank Transfers

Bank transfers operate in the same way as when you instruct your bank to pay for a service for you. It’s simple and widely used in a variety of industries, and provides the security of dealing directly with your own bank. As mentioned above, they take several days to process and the amount of bank transfers are unlimited, though this of course will depend on your available funds!

Credit & debit cards

Using a Credit and Debit Card to deposit funds at Pinnacle is similar to using your card for any other online purchase, though there are a couple of things to be aware of. Many Credit Cards view deposits at bookmakers the same way as cash withdrawals, so you should check with your card issuer whether there are any associated charges. You cannot withdraw funds back to your card, so its worth noting the available withdrawal options available for your chosen currency.

eWallets

eWallets are best compared to a new online bank account. You can move money in and out of your eWallet in a variety of ways (including bank transfer), and then use the eWallet to transfer money to your Pinnacle account, or to another service that supports the eWallet. Examples of popular eWallets are Neteller, Skrill (formerly known as Moneybookers) and Qiwi or Webmoney which are particularly popular in Russia and Eastern Europe.

Vouchers

Vouchers, like UKash work in a similar way as any shopping voucher or mobile phone top up. You purchase the voucher from a shop, or petrol station for a certain value, which comes with a unique voucher id. When you make the deposit at Pinnacle account you will simply need to provide that voucher id.

Why selecting your currency is vital

It’s important to know that the options available for depositing money at Pinnacle are actually determined when you sign up. This is simply because during the sign up process, you select your chosen currency – there are 20 to choose from – which is the determining factor for available deposit and withdrawal options. We’ve got full information on the currencies we support and the corresponding deposit/withdrawal methods on our Payments Option page, where you’ll see that many options operate globally – like bank wire transfer, credit card, Neteller and Entropay – while others are more localised such Qiwi in Russia, Poli in Australia or Sofort in Germany and Austria. 

If you do find that after your initial selection you would prefer to have your account denominated in a different currency, don’t panic. So long as you haven’t made a deposit, this can done by contacting our Customer Service Department.

Betting big (and small)

A big concern when choosing a payment option are the limits on deposit amount – both the maximum and minimum. New customers might want to deposit a small amount to try the service, with a number of options like Skrill, Neteller and Webmoney offering $10 minimum deposits (see table below) while high-flyers wanting to take advantage of something like our $500k limits on the Champions League final would be advised to plan ahead with Bank Wire.

The table below outlines the maximum and minimum deposit amount of our deposit methods (full information here):

Speed is key

If you’re looking to start betting right away, you’ll need to pick a deposit option that ensures your money gets into your account without any delays. Thankfully, the majority of deposit options at Pinnacle offer instant deposits. So if you’re making a time-sensitive bet (maybe a last minute arbitrage opportunity), avoid Bank Wire Transfers which tend to take a few days though the benefit of that option is the unlimited transfer limits.

Otherwise POLi, Przelewy and Sofot all process instantly, but can sometimes take between 24 hours to three days (depending on the service) in rare cases.

Security – Always our top priority

Pinnacle always puts customer security first, no more so then when we handle player’s personal payment information. To protect personal data and prevent fraud we have several standard practices which mean for example in order to make a Credit or Debit card deposits we require three pieces of information - this is per card, not per transaction:

• a scan of your credit card
• a scan of valid photo ID (Passport, Driver’s Licence or National Identity Card)
• a completed Card Authorisation form.

You are directed to a simple and secure upload process to provide this information. This may seem arduous, but we feel it improves security of our players and helps prevent identity fraud, which are both priorities at Pinnacle.

Great reasons to make your first deposit

Hopefully our article has reassured you that depositing at Pinnacle is safe and secure, with options to suit everyone. However, if you need further motivation remember the reasons you signed up – best odds, winners welcome and highest limits – all within touching distance once you have made that first deposit.