Responsible Gaming
At Pinnacle we are committed to offering a fun and fair gaming experience, but appeciate that in certain circumstance gambling may result in addiction. For that reason, we are dedicated to ensure that our customers are aware of the potential risks involved.
Pinnacle is certified by GamCare, the leading provider of support and counseling for the prevention and treatment of gambling problems. Their services are confidential and free of charge.
Self Assessment
Wonder if you are gambling too much?
It is important for our customers to be in full control of their gambling habits. If you think you might be at risk of developing a gambling addiction, please use this GamCare’s helpful self-assessment tool.
Need Help?
Should you require further help, there is a number of organisations that offer professional help free of charge:
Underage Gambling/Parental Control
Underage gambling is against the law and is an offence (punishable act). Pinnacle takes its responsibility in respect of underage gambling very serious and therefore reserves the right to ask for proof of age from any customer and to suspend their accounts until the necessary documents are provided. Anyone under the age of 18 or the legal age in its jurisdiction which is found to be using the site will have any winnings forfeited and will also be reported to the appropriate authorities.
Pinnacle feels that prevention of underage gambling works best as a shared responsibility with the minor’s parents/guardians and therefore encourage the use of internet filters to reduce the chance of underage gambling at home.
To block minors from accessing gambling sites at home, you can consider using Internet filters: